Privacy Policy

Effective Date:

11/1/2024

Company Name:

G5 Real Estate, LLC

1. Introduction

G5 Real Estate, LLC (“we,” “our,” “us”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, store, and share personal information in compliance with relevant laws and regulations, including requirements for Application-to-Person (A2P) 10DLC messaging. By using our services, you consent to the practices described in this Privacy Policy.

2. Information Collection

We collect personal information only as necessary to provide our services and improve user experiences. The types of information we collect may include:

Contact Information: Name, phone number, and email address. Communication Preferences: Your choices and consent regarding communication methods. Message Content: Content of messages sent or received, as necessary to provide our services. Technical Information: IP address, device type, browser information, and usage data, collected through cookies or similar technologies. Compliance Data: Information required to verify identity and manage spam and fraud prevention.

3. Purpose of Information Collection

We collect and use information to:

Provide and improve our messaging services. Ensure compliance with telecom regulations, including A2P 10DLC registration requirements. Maintain user safety and prevent spam, fraud, and abuse. Respond to customer service requests and inquiries. Conduct internal analytics and research to enhance our services. Comply with legal obligations, including those required by telecommunications regulations.

4. Consent and Communication Preferences

We are committed to obtaining explicit consent for sending messages as required by A2P 10DLC and other applicable laws. Users may opt in or out of communications at any time by contacting us at [Contact Email or Phone Number]. We respect your choices and will promptly update your preferences as requested.

5. Data Sharing and Disclosure

We do not sell personal information. We may share information with third parties only under the following circumstances:

Service Providers: To third-party vendors or partners who assist us in providing services, subject to strict confidentiality agreements. Legal Compliance: When required by law or to respond to legal processes, regulatory authorities, or law enforcement requests. Business Transfers: In the event of a business transfer, merger, or acquisition, your information may be transferred to the new owners under this policy's terms.

We ensure that any third-party partners comply with A2P 10DLC standards and relevant data privacy laws.

6. Data Retention and Security

We retain personal data only as necessary to fulfill the purposes outlined in this policy, including compliance with A2P 10DLC and other telecom regulations. We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure.

7. Data Rights and Access

Depending on your jurisdiction, you may have the following rights concerning your personal data:

Access and Correction: You can request access to or correction of your personal data. Deletion: You may request deletion of your data where we no longer need it for legal or operational reasons. Portability: You may request a copy of your personal data in a structured, machine-readable format.

8. Compliance with A2P 10DLC and Other Regulations

We adhere to industry standards, including the CTIA Guidelines for Messaging and the Telephone Consumer Protection Act (TCPA), to ensure our messaging services comply with A2P 10DLC requirements. This includes:

Strict message content guidelines to avoid spam. Obtaining prior consent before sending promotional or transactional messages. Regular audits of message traffic and user interactions to detect and prevent misuse.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, gather usage data, and comply with relevant legal requirements. You may control cookies through your browser settings.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by updating the effective date and providing notice through our website or other communication channels.